For Receptionists, Administration Staff and Dispensers

Event Details

Time: 9.00am to 4.30pm

This training course is accredited by the CPD Certification Service and has been commissioned by NHS Southend and Castle Point & Rochford CCG.  This course will be provided free of charge to practices within this CCG locality. Facilitated by Jill Warn & Lucy Archer

The course aims to provide delegates with the knowledge, confidence and skills they need to guide patients through the complicated health and social care system.

As well as improving the outcomes for patients and their carers, it is expected that this will then realise clinician time and resources.  It will also cover risk management and when signposting away from a  clinician is not appropriate.

Students will be given a framework directory of services which they will have the opportunity to develop and expand during and following the course.

Please contact the Equip Office for directions to the Holiday Inn Southend.

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Cancellations with a full refund will be accepted up to and including 15 days prior to the event.  Any refund request for places cancelled after this date will not be refunded.