PCN Manager

Job Title: PCN Manager
Location: ASOP PCN – Thurrock
Contract Type: Part-time (3 days/week initially, with potential for extension)
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About ASOP PCN
ASOP PCN is a dynamic and collaborative Primary Care Network committed to delivering high-quality, integrated care across our five member practices serving a total of ~40,000 patients. We are seeking a proactive and experienced PCN Manager to support the operational and strategic functions of the network.
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Job Summary
The PCN Manager will play a pivotal role in the day-to-day management of the PCN, supporting clinical directors and leading on administrative, governance, and workforce-related activities. This role requires excellent organisational skills, a strong understanding of primary care operations, and the ability to manage multiple priorities.
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Key Responsibilities
Operational & Administrative Management

• Manage and coordinate PCN administrative duties, including staff rotas using SystmOne.
• Respond to and resolve queries related to staff scheduling and rota management.
• Maintain accurate and up-to-date staff records on TeamNet.
• Handle day-to-day queries from PCN staff across member practices.
• Represent ASOP at various ICB and other governing forums.
• Governance & Leadership
  • Report directly to the Clinical Directors of ASOP PCN.
  • Chair and coordinate PCN Governance Board meetings, including setting agendas, distributing minutes, and following up on actions.
  • Support the implementation of PCN strategic objectives and service delivery plans.
• Workforce & Recruitment
  • Lead on recruitment processes for new PCN staff, including advertising, interviewing, and onboarding.
  • Maintain and update training records for all PCN staff.
  • Ensure compliance with mandatory training and professional development requirements.
• General PCN Management Duties
  • Liaise with member practices to ensure smooth communication and collaboration.
  • Monitor and manage PCN budgets and funding streams in collaboration with finance leads.
  • Support the delivery of Enhanced Access and other PCN services.
  • Ensure compliance with contractual obligations and national guidance.
  • Contribute to service development and quality improvement initiatives.

Person Specification
Essential

• Experience in primary care or healthcare management.
• Strong administrative and organisational skills.
• Proficiency in using SystmOne and TeamNet.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage competing priorities.
• Experience in chairing meetings and producing agendas/minutes.

Desirable

• Knowledge of PCN structures and NHS policies.
• Experience in recruitment and HR processes.
• Familiarity with governance frameworks and quality improvement.

Working Hours & Conditions

• Part-time: 3 days per week (flexible working considered).
• Potential for increased hours depending on workload and financial availability.
• Hybrid working options may be available.
• Salary is negotiable based on experience