We are looking for a motivated and reliable individual to join our friendly administrative team within a busy General Practice.

The successful applicant will be flexible, have a positive attitude, and demonstrate strong teamwork and communication skills, alongside a commitment to delivering an excellent standard of patient care. Applicants must also possess strong IT skills. You will be expected to work in a polite, confidential, and discreet manner, respecting patients at all times.

There is an expectation for the successful candidate to work additional hours when required and to be flexible with shifts in order to cover annual leave and planned absences.

Working Hours (24.5 hours per week):

  • Monday: 1:00pm – 6:30pm
  • Thursday: 8:00am – 6:30pm (1 hour lunch break)
  • Friday: 8:00am – 6:30pm (1 hour lunch break)

Previous General Practice experience and knowledge of SystmOne would be advantageous; however, full training will be provided.

Key Duties and Responsibilities:

  • Welcoming patients to the surgery in a professional and friendly manner
  • Handling incoming telephone calls and booking appointments
  • Processing incoming post and other communications
  • Actioning tasks within the clinical system
  • Processing referrals
  • Undertaking a variety of administrative duties to support the smooth running of the practice

The successful applicant will be subject to a DBS check.

We reserve the right to close this vacancy early should a suitable candidate be identified prior to the closing date.

Contact and apply to

Emma Morgans
The Pump House Surgery, Nonancourt Way, Earls Colne, CO6 2SW