We are a friendly, busy rural GP Practice looking to recruit a part time Receptionist to join our professional team. The post holders will work across our two sites: Tillingham Medical Centre and Maylandsea Medical Centre.
In this essential front-line role at the practice, receptionists help patients to access the right services, assist with keeping health records accurate and up-to-date and ensure that appointment bookings are well-managed.
The main responsibilities of the role include:
- Booking appointments
- Being the representative of the surgery, providing professional but friendly advice and services to our patients. Dealing with patients at the front reception desk
- Administrative tasks including registering new patients, updating patient records, processing correspondence
- Using the in-house clinical system, SystmOne, to deal with the full range of patient queries
- You will be required to work Monday to Friday with times ranging from 7.30am to 6.30pm but shift times can be discussed to assist with home/life balance.
About the Candidate
You will have the following skills/experience:
- Previous experience at a GP surgery is preferred but not essential
- Experience in a customer service or receptionist role is the minimum requirement
- Excellent team player
- Flexible and adaptable
- Embraces improvement and change
- Able to deal with pressure and conflicting demands
- Enjoys interacting with patients and providing excellent customer service
- A good sense of humour is essential!
- IT literate with Microsoft office a must
About us
We are a small training and dispensing practice with a clinical team of GP’s, ANP’s and nurses, serving a patient population of 6,000 patients. We operate a SystmOne clinical system with a history of excellent QOF achievement and a CQC rating of outstanding. We are a member of the Dengie and South Woodham Ferrers Primary Care Network.