Are you a friendly, organised and compassionate individual looking to make a difference in our local community?
The Writtle Surgery is a well-established village practice at the heart of Writtle, providing high-quality healthcare to our patients in a friendly and supportive environment. We are seeking a Receptionist to join our dedicated team for three mornings per week.
As the first point of contact for patients, you will play a vital role in ensuring every patient receives a warm welcome and excellent service.
Our Mission
To provide accessible, high-quality, patient-centred healthcare, delivered with compassion, professionalism and respect, while supporting the health and wellbeing of our community.
Our Values
💙 Compassion – We treat every patient with kindness, dignity and understanding.
🤝 Respect – We value our patients, colleagues and partners, fostering a culture of inclusivity and teamwork.
⭐ Excellence – We strive to deliver the highest standards of care and service in everything we do
🌱Community – As a village practice, we are proud to serve and support our local community.
🔒 Integrity – We act with honesty, professionalism and confidentiality at all times.
About the Role
You’ll be responsible for:
✅ Greeting patients and visitors in a friendly and professional manner
✅ Answering telephone calls and assisting with patient enquiries
✅ Booking and managing appointments
✅ Processing patient information accurately and confidentially
✅ Supporting clinicians and colleagues with administrative tasks
About You
You will be:
✔ Friendly, approachable and empathetic
✔ An excellent communicator
✔ Organised and able to manage competing priorities
✔ Comfortable using computer systems
✔ A team player with a positive and flexible attitude
Previous reception, customer service or healthcare experience would be beneficial, but we are equally interested in candidates who share our values and are keen to learn.
What We Offer
🌟 A friendly and supportive team
🌟 A role within a respected village practice
🌟 Training and development opportunities
🌟 The opportunity to make a genuine difference to people’s lives
Contact and apply to
Previous NHS or healthcare experience is desirable but not essential, as full training will be provided.
We reserve the right to close this vacancy early should sufficient applications be received.
Only shortlisted candidates will be contacted.