Medical Secretary

Hours: 15 hr. PW – 2 days per week, with flexibility to work extra hours to cover staff sickness and annual leave.

Salary: £12.71 – 13.17 PH, after successful completion of probationary period.

Contract Type: Permanent

Join Our Friendly GP Practice Team

Burnham Surgery, Burnham on Crouch, Essex is seeking a motivated and organised Medical Secretary to join our friendly, forward-thinking practice.

The role will provide comprehensive secretarial support to clinicians and the wider practice team, ensuring the smooth and efficient operation of patient services. The role involves managing correspondence, supporting patient pathways, maintaining accurate records, and delivering high-quality customer service to patients and healthcare professionals.

The practice is part of the Primary Care Network – Dengie and South Woodham Ferrers and has a CQC Good Rating.

Main Duties

• Process referrals accurately and promptly using NHS electronic referral systems.
• Type and distribute clinical correspondence, reports, and letters as directed by GPs and other clinicians.
• Manage incoming and outgoing correspondence, ensuring timely action and filing.
• Track referrals and follow up on outstanding appointments or responses from secondary care providers.
• Handle requests for medical information, reports, and insurance forms in accordance with practice procedures.
• Liaise with hospitals, community services, and external healthcare organisations regarding patient care.
• Maintain confidentiality of patient information at all times.
• Support clinicians with administrative tasks related to patient management.
• Ensuring confidentiality and compliance with NHS and practice policies.

About You

We are looking for someone who:

• Has excellent organisational and communication skills.
• Has strong attention to detail and accuracy.
• Is confident using computer systems and Microsoft Office applications.
• Works well under pressure and can prioritise workloads effectively.
• Demonstrates a professional and patient-focused approach.

Desirable

• Previous experience within a GP practice, NHS setting.
• Experience using EMIS Web, SystmOne or similar clinical systems.
• Foundation Diploma in Business Management or Administration.

What We Offer

• Supportive and friendly working environment.
• NHS Pension Scheme (where applicable).

Training and development opportunities.

• Opportunity to contribute to high-quality patient care within our local community.

Burnham Surgery is committed to promoting equality, diversity and inclusion and welcomes applications from all suitably qualified candidates. All appointments are subject to satisfactory references and pre-employment checks.