Dispenser

Mill Road Surgery is looking for a Dispenser to join the team on a permanent basis. We are seeking a well-organised individual who benefits from working in a team environment, with current dispensing experience and training, and has excellent customer service and communication skills. This is a busy and varied role, and the successful applicant will be fully committed to attention to detail, patient safety and high-quality service provision.

Responsibilities include:

To assist patients with prescription collections and any dispensing queries.
Dispensing medication against prescriptions and checking dispensed prescriptions
Deal with both telephone and online patient queries effectively
To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient
To ensure that all monies received or handled on behalf of the practice are appropriately stored, and a record kept of all financial transactions
To promptly forward all invoices and dispensary related correspondence to the Practice Manager or Dispensary Supervisor according to practice policy
To operate efficient stock control appropriate to the needs of the practice, with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
Carry out prescription related processes independently on the patient record via SystmOne
To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions
To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and is in good working order
To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook
Ensuring all tasks relating to the dispensary are dealt with efficiently
To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service
To cover for colleagues’ holiday/sick leave, occasionally at short notice.