Part time Medical Secretary

Writtle Surgery is thrilled to announce an excellent opportunity for a Medical Secretary to join our team on a part time basis. The position consists of 22.5 hours per week spready over three days.

As a Medical Secretary at Writtle Surgery, you will play a vital role in supporting our GPs and enhancing the care experience for our local community.

Key Responsibilities include to:

• Provide an efficient and accurate secretarial service to the practice, GPs, and other healthcare professionals. This includes audo typing, letters, reports, patient referrals, meeting minutes, as well as handling telephone calls.
• Initiate and compose correspondence, both internal and external, in a professional and timely manner
• Address patient concerns and complaints calmly and professionally.
• Undertake administrative tasks related to patient referrals, ensuring accurate maintenance and monitoring of practice records. Assist the practice team with clerical and administrative duties, including reports, process reviews, letter writing, emailing and scanning as needed.
• Accurately update and monitor patient records and information systems, both manual and computerised
• Resolve a wide variety of patient queries received via telephone, in person and in writing
• Liaise with other healthcare professionals, secretaries, and administration teams to coordinate patient care effectively

Benefits include:

• Membership in the NHS pension scheme
• Support for your personal and professional development
• Excellent training and development opportunities
• Convenient access to the A12 with routes to London