Details of Role
Audley Mills Surgery is seeking a friendly, professional, and highly organised GP Receptionist to join our busy and supportive team.
We are a large, forward-thinking practice serving approximately 20,000 patients, with 9 GP Partners and a wide range of clinical and administrative staff. As a practice operating a total triage system using Anima, our reception team plays a vital role in supporting patients and ensuring they access the right care at the right time.
Key Responsibilities
- Providing excellent customer service to patients both face-to-face and over the telephone.
- Managing appointments and patient enquiries.
- Supporting the Anima total triage process.
- Processing administrative tasks accurately and efficiently.
- Working collaboratively with clinicians and colleagues in a fast-paced environment.
About You
- Excellent communication and interpersonal skills.
- Ability to remain calm and professional under pressure.
- Strong IT and organisational skills.
- Previous GP Reception experience is essential.
We offer a supportive team environment and full training for the successful candidate.
Contact and apply to
Practice Manager
Audley Mills Surgery , 57 Eastwood Road, Rayleigh Essex, SS6 7JF