Our small rural surgery is looking for a new enthusiastic team member to join our busy team. Being IT literate is essential and experience with EMIS Web is desirable. Excellent customer service skills are vital for this role. We expect the successful candidate to be able to work well as a team and be good at working under pressure.
The successful candidate will be expected to complete the following on the daily basis:
- booking appointments
- dealing with patient queries that come in online, on the telephone and face to face
- scanning and coding documents
- dealing with tasks on EMIS Web
- uploading and sending emails
- checking and filing dispensed medication
- registering patients
- other admin tasks as required.
Working hours will be 31 per week:
- Monday 1pm-6.30pm
- Wednesday 8am-6.30pm
- Thursday 1pm-6.30pm
- Friday 8am-6.30pm
Extra hours will be required when colleagues are on annual leave or off due to ill health. We are a small team and the receptionists are essential in running the surgery so any absences must be covered. Notice will be given in advance of any cover, except for when a colleague’s absence is unplanned, of which will be paid at 1.25xhourly rate to account for the short notice.