Ambrose Avenue Group Practice is seeking a motivated and compassionate Social Prescriber / Care Coordinator to join our growing team on a full-time basis. This is an exciting opportunity to play a vital role in supporting patients by ensuring they receive the right care at the right time from the appropriate services.
As a Social Prescriber / Care Coordinator, you will be an integral part of our Multi-Disciplinary Team (MDT) and will work closely with our Primary Care Network (PCN) team. The successful candidate will collaborate with other members of the MDT as needed, connecting patients to community groups and statutory services for both practical and emotional support.
Key Responsibilities include:
- Collaborate with GPs, nurses, and other healthcare professionals to support patients with complex health and social care needs.
- Assist patients in navigating the health and care system, ensuring they are connected with the most suitable services.
- Provide personalized support to vulnerable individuals and their caregivers.
- Coordinate care for people with long-term conditions, frailty, and those requiring proactive management.
- Work collaboratively with local organizations to promote positive lifestyle changes.
- Facilitate meetings with organizations to manage and drive new initiatives.
- Offer information and advice regarding a wide range of services to help promote independence within communities.
- Establish strong connections with local organizations, community, and neighbourhood groups.
- Contribute to reducing the demand on statutory services.
- Work with patients in the practice or in their own homes, providing personalized, person-cantered support, including the use of care technology.
- Help improve patient experience and outcomes within the PCN.
This role is evolving, so we encourage the successful candidate to be flexible and adaptable according to the needs of our PCN.
About the Candidate:
The ideal candidate will possess the following qualities and qualifications:
- Highly organized with strong communication skills.
- Capable of working independently as well as collaboratively within a team.
- Compassionate, approachable, and focused on patient care.
- Confident in using IT systems and managing information.
- Excellent listening and communication abilities.
- Experience working in healthcare, the voluntary sector, or community services, particularly with vulnerable groups.
- A Diploma Level 2 in Health and Social Care, or an equivalent qualification or experience.
- Familiarity with local resources and services and knowledge on how to access them.
- Driven by a desire to help others, demonstrating care and empathy.
- Ability to provide person-cantered support in a non-judgmental manner.
- Experience in building relationships with key staff in GP practices, attending relevant meetings, and engaging with the wider network team while providing information and feedback on the role of Social Prescribing / Care Coordinator.
- Understanding the needs of small, volunteer-led community groups and the ability to support their development.
- Commitment to collaborative work with all local agencies.
- Experience and confidence in delivering lifestyle change interventions.
Benefits We Offer:
- A supportive and friendly team environment
- A permanent employment contract
- A competitive salary, with increments based on professional development
- Membership in the NHS pension scheme
- Support for your personal and professional growth
- Excellent training and development opportunities
- An impressive total of 25 days of annual leave, plus eight bank holidays (pro-rata). This time off increases with your continuous years of service in the NHS, promoting a healthy work-life balance and rewarding your commitment to the healthcare profession.
- Bike rack available
- Shower facilities
- Convenient access to the A12, with routes to London and Ipswich
If you are passionate about making a difference in patients’ lives and would like to be part of a forward-thinking Primary Care Network (PCN) team, we would love to hear from you.
Disclosure and Barring Service Check
Please note that this position is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. As such, a disclosure submission will be required to the Disclosure and Barring Service to check for any previous criminal convictions.