Booking Your Courses

Suffolk & North East Essex Training Hub has commissioned the below courses.  These funded courses can only be booked via the below links.

They are not visible on the public Essex EQUIP website.


  • Delegates need to be employed within the Suffolk and North East Essex Primary Care footprint.
  • Agency or locum staff are not eligible for this training.

Terms and Conditions

  • All bookings are to be made via the Essex EQUIP website
  • In order to book one of these events, you will need an EQUIP online account.  If you have not already set one up, it is a free and simple process.  To set up an EQUIP account please register here.  Upon set up return to this page link, ‘add to cart’  your chosen course(s) and check out.
  • When your booking is complete it will be held as ‘pending’ until it has undergone an authorisation process by Suffolk and North East Essex Training Hub.  Once the booking has been authorised, you will receive a booking confirmation email and the ticket for your course will appear in your account as confirmed.
  • All bookings will be subject to authorisation by the Suffolk and North East Essex (SNEE) Training Hub
  • Cancellations are acceptable, but SNEE Training Hub requests these are made at least 15 days prior to the start of the course.  Any cancellations within 14 days of the course date(s) may result in the practice being charged the full cost of the course.
  • Non-attendance of a training course may result in the practice being charged the full cost of the course fee(s)
  • All correspondence relating to these training courses should be sent to [email protected]

Event Details

This Caldicott Guardian Training course is CPD accredited.

It is an interactive day with a number of case studies to help delegates understand what they should consider when making Caldicott decisions in order to provide confidence in this role.

It is a practical, interactive course with detailed handouts to act as an aide memoire when you return to your practice.

To understand the Caldicott Guardian role including what is expected of you, and to provide advice and guidance on fulfilling that role.

To know what to consider before sharing information and have clarity on the rights of the individual when dealing
with Subject Access Requests.

To have confidence in what compliance looks like.

Caldicott Guardian – Online Training – SNEE (1) – 21st June 2023 -10.00am to 12.00pm

Caldicott Guardian – Online Training – SNEE (2) – 12th October 2023 – 10.00am to 12.00pm

Event Details

This course provides a practical step-by-step guide of how to recognise and respond to Subject Access Requests under the General Data Protection Regulation and associated legislation.

People’s trust in how organisations use their personal data plays a role in their overall confidence and support for your services.

SAR and Redaction Training – Online – SNEE (1) – 21st June 2023 – 1.00pm to 3.30pm

SAR and Redaction Training – Online – SNEE (2) – 12th October 2023 – 1.00pm to 3.30pm


Event Details

A  session that covers all you need to know from Registration and making changes, understanding locations including those in respect of Federations and PCN’s, to the different types of inspection, KLOE’s and the CQC’s new strategy “Driving Improvement”.

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Event Details to follow

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Event Details

This 3 hour webinar will give you an introduction to practice finance.  It will help you to gain an understanding of the income GP Practices receive via their contract with NHS England such as PCN Funding, core funding and enhanced services, as well as touching on income that may be received outside of the contract.

It will cover some of the basic terminology that may be used in discussions you have with the practice accountants, when discussing year end accounts, and provide you with an understanding of why it is important they have certain pieces of information.

The session will also cover some other topical areas such as cloud accounting, tax, pensions and actions to prevent fraud.

Practice Finance an Introduction – Online – SNEE – 12th September 2023 – 9.30am to 12.30pm


Event Details

This 3 hour webinar takes a deeper look into practice finance and assumes prior knowledge on NHS contracts and the funding streams and exposure to practice accounts.

You will be looking at how practices can maximise profits using different tools whilst also gaining a deeper understanding of the balance sheet and what this represents in terms of partner investments, focussing on drawings and working capital.

The session will also look into Primary Care Networks and the issues to look out for, ending with FAQ’s and problems areas such as PCSE, IR35 & Long term locums, Final Pay Controls etc.

Practice Finance Beyond the Basics – Online – SNEE – 4th October 2023 – 9.30am to 12.30pm

Event Details to follow

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Event Details

This half day course is for non clinical staff and HCA’s who would like to undertake the role of Chaperone in their practice.

The course will cover:

  • The role and responsibilities of the chaperone
  • The importance of the role of the chaperone
  • The process of chaperoning
  • An understanding of intimate examinations
  • When and how to report any concerns

Chaperone Training Online – SNEE (1) – 13th September 2023 – 9.00am to 12.30pm

Chaperone Training Online – SNEE Training Hub (2) – 6th February 2024 – 9.00am to 12.30pm

Event Details

This 2 and half-day course is aimed at practice staff who have experience of audit, or their role will be supporting their practice/PCN as an Quality Improvement and Audit Lead.

The course will enable practice staff with audit experience to implement and support quality improvement and clinical audit across practices and PCN supporting the delivery of safe, good clinical care, care pathways and improving the patient experience.

The course is over a 3-month period and the delegate will be expected to complete either a quality improvement project and/or a clinical audit which their organisation and patients will benefit from.

Primary Care Quality Improvement and Clinical Audit Lead Training SNEE – 19th Sept, 19th Oct and 16th Nov (all days must be attended)


Event Details

These 2 half day training sessions are designed for all Practice Staff who would like to acquire a more in-depth knowledge of clinical audit. Delegates must attend both days.

Enhance Your Audit Skills Course SNEE – CPD Accredited – Online – 25th Oct AND 8th Nov – 9.30am to 1.00pm

Event Details

Suitable for any practice staff involved in summarising of medical records or entering data.

Well-organised medical records are an essential component in providing quality care to your patients.  This course will provide delegates with a practical guide to summarising medical records in their practice.

Achieving Quality in Medical Records – Notes Summarising Online (EMIS and SystmOne) – SNEE
3rd October 2023 9.30 to 1.00

Achieving Quality in Medical Records – Notes Summarising Online (EMIS and SystmOne) – SNEE 8th February 2024 – 9.30a.m. to 1.00p.m.

Event Details

Clinical record-keeping is essential to facilitate communication between health professionals.  With the transition to SNOMED CT its important all staff responsible for entering information in to a patients record needs the essential skills of coding information correctly. This course is suitable for all administrative staff.

SNOMED (Read Training) Online – SNEE (1) – 9th November 2023 – 9.30a.m. to 1.00p.m.

SNOMED (Read Training) Online – SNEE (2) – 5th March 2024  – 9.30a.m. to 1.00p.m.

Event Details

Having the correct process in place for discharge summaries, and ensuring staff understand the role they play in this process is essential.

This training session is for Administration and Prescription Clerks who are responsible for the management process of discharge letters from receipt to appropriate actions and outcomes.

Discharge Summary Online Training – (SystmOne users only) – 17th October 2023
9.30a.m. to 1.00p.m.