Event Details

This course is accredited by the CPD Certification Service.

This 1 day course is for Managers, experienced Administration Staff, Scanners and Read coders. The training programme is based on NHS England’s correspondence management and optimisation recommendations.

The aim is to provide students with the knowledge, confidence and skills to process all incoming correspondence about patients from hospitals, community services and other healthcare organisations freeing up GPs time.

This workshop is a mix of theory and practice with taught sessions, discussion and group work.  There is also the opportunity to share good practice and discuss the implementation of safe processes and policies

Course content is as follows:

  • Explanation of correspondence management and workflow optimisation
  • What is a low-risk letter type?
  • Identifying key actions, read codes, and medication changes
  • Understanding the clinical system – default areas, templates, capturing information
  • Enhance staff Read code knowledge (SNOMED)
  • Protocol and processes to ensure the optimisation works smoothly and in a way the partners feel comfortable with the way letters are handled
  • Group work – discussions, exercises and practical work

 

Directions

Directions

Travelling to Essex Equip By Car:

There is NO parking at the venue, but the public pay and display car park can be found on Newland Drive (CM8 2AP) about 300 yards away.  £6 for the whole day or for further tariff, please see Braintree Council Website

From the car park walk back to Collingwood Rd and then back up to the traffic lights. At the traffic lights turn left onto Newland St. (The George PH is on the corner) carry on walking until you reach the zebra crossing (outside the Public Library), cross the road and head towards the Dorothy L Sayers Statue and the Job Centre. Our entrance just at the rear of the Job Centre.

By Train

It is a 7 min walk from Witham Railway Station, head towards the town, turn left at THE AVENUE, continue walking down The Avenue to the junction with Newland Street, then turn right, carry on walking until you reach the zebra crossing (outside the Public Library), cross the road and head towards the Job Centre. Our entrance is just at the rear of the Job Centre.

Terms & Conditions

Click the links below for more information about our terms and conditions and privacy policy.

Refund Policy

Cancellations with a full refund will be accepted up to and including 15 days prior to the event.  Any refund request for places cancelled after this date will not be refunded.