Event details

This half day event runs from 9.30am to 12.30pm

This training is aimed towards non-clinical staff.  Everyone with access to person identifiable information should be aware of their responsibilities, have an understanding of the Caldicott Principles and a basic understanding of Information Governance.

Course Content:

  • What to do when you cannot contact a patient directly.
  • Legal Requirements – Awareness of Regulation Changes
  • The type and meaning of consent
  • Patient Access
  • Who can I share information with
  • Should you leave a message with another person?
  • Awareness of identifiable, anonymised and pseudonymised data
  • Discussing information on the telephone, between colleagues and with patients: Are you sure you are not in breach of the Caldecott principles?


Holiday Inn Colchester

Abbotts Lane, Eight Ash Green,

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Cancellations with a full refund will be accepted up to and including 15 days prior to the event.  Any refund request for places cancelled after this date will not be refunded.