Event details

This half day event runs from 10.00am to 1.00pm

This training is aimed towards non-clinical staff.  Everyone with access to person identifiable information should be aware of their responsibilities, have an understanding of the Caldicott Principles and a basic understanding of Information Governance.

Course Content:

  • What to do when you cannot contact a patient directly.
  • Legal Requirements – Awareness of Regulation Changes
  • The type and meaning of consent
  • Patient Access
  • Who can I share information with
  • Should you leave a message with another person?
  • Awareness of identifiable, anonymised and pseudonymised data
  • Discussing information on the telephone, between colleagues and with patients: Are you sure you are not in breach of the Caldecott principles?

Directions/Venue information

There is a very large car park off Websters Way. This is a ‘pay and display’ car park. 
Please do not park in the doctors’ private car park. If you do, you may block in the doctoron-call and he may be unable to attend an emergency or you may obstruct an ambulanceattending an emergency.

Audley Mills Education Centre training room can be found on the 2nd floor.

Click the links below for more information about our terms and conditions and privacy policy.

Cancellations with a full refund will be accepted up to and including 15 days prior to the event.  Any refund request for places cancelled after this date will not be refunded.