Kingsway Surgery are seeking an experienced part time member of staff for receptionist role for 19hrs per week, plus overtime to cover annual leave and staff illness.
Our reception team work morning and afternoon shifts Monday to Friday, your shift pattern will be Monday 1pm to 6.30pm, Tuesdays 8am to 12mid day, Wednesdays 1pm to 5pm and Fridays 1pm to 6.30pm.
We work with a team of 4 receptionists daily, working in the front of house and back office reception. Our team deal with patients in person, via the telephone, via Patchs econsult tool and via emails, they also deal with tasks from the clinical team, emails, queries, scanning when needed and general administrative duties. They are one of the most important teams in Kingsway Surgery as first point of any patient contact.
We are a large surgery with approximately 14,000 patients and work with a large clinical team of GP’s, Advanced Nurse Practitioners, Prescribing Nurses and Paramedic Prescribers, working alongside our Practice Nursing team and members of the Primary Care Network staff.
We use a total triage system, our clinical system is Systmone, full training will be given to the successful candidate.