The below funded courses are for admin and clerical primary care staff employed within South East Essex.   These funded courses can only be booked via the below links.

They are not visible on the public Essex EQUIP website.

Terms and Conditions

  • All bookings are to be made via the Essex EQUIP website
  • In order to book one of these events, you will need an EQUIP online account.  If you have not already set one up, it is a free and simple process.  To set up an EQUIP account please register here.  Upon set up return to this page link, ‘add to cart’  your chosen course(s) and check out.
  • Cancellations are acceptable, but SEE Place requests these are made at least 15 days prior to the start of the course.  Any cancellations within 14 days of the course date(s) may result in the practice being charged the full cost of the course.
  • Non-attendance of a training course may result in the practice being charged the full cost of the course fee(s)

Event details

This half day course is for non-clinical staff and HCAs who would like to undertake the role of chaperone in their practice.

Full details/to book – 20th October 2022

Full details/to book – 9th February 2023

Event details

This workshop is a basic introduction to Medical Terminology and is suitable for practice secretaries and any other practice staff who would like to increase their knowledge.

Course Content includes:

  • The origin of medical terms
  • Understanding medical terminology
  • Abbreviations

Full Details/to book – 21st February 2023

Event details

A 2 day workshop to deliver Care Navigation training to non-clinical staff working in GP practices. The training programme is based on the essential level competency domains in the Health Education England ‘Care Navigation: a competency framework’ document.

Full details/to book – 26th September & 5th October 2022

Full details/to book – 15th & 22nd March 2023

Event details

It is important to note that this training is for Reception Staff that have successfully completed the EQUIP 2 Day CPD Accredited Care Navigation training course ONLY.

Non Clinical staff cannot triage, they are not medically trained, but they can assist in ensuring the patient is seen in an appropriate timeframe.

Receptionists are often the patient’s first contact and are the gatekeepers to the clinicians.  Changes in the way our receptionists are having to work, requires them to be skilled and have confidence in sensitively ascertaining the nature of the patient’s need and exploring with them, safe and appropriate options.  This includes recognising red flag symptoms which require urgent medical attention.  They play an important role in assigning patients to the most appropriate level of care at the right time.  This course is for reception and administration staff who have experience with care navigation/reception.

Full Details/to Book – 13th December 2022

Event details

This course is accredited by the CPD Certification Service.

An online workshop, held over two mornings,  to deliver training to staff working in GP practices.  The training programme is based on NHS England’s correspondence management and optimisation recommendations.  The course is for Managers, experienced Administration Staff, Scanners and Read coders.

The aim is to provide students with the knowledge, confidence and skills to process all incoming correspondence about patients from hospitals, community services and other healthcare organisations freeing up GPs time.

This workshop is a mix of theory and practice with taught sessions, discussion and group work.  There is also the opportunity to share good practice and discuss the implementation of safe processes, policies and audit.

Facilitated by Jill Warn.

Full Details/to Book – 31st January and 7th February (mornings only).

Event Details

This 3 hour webinar will give you an introduction to practice finance.  It will help you to gain an understanding of the income GP Practices receive via their contract with NHS England such as PCN Funding, core funding and enhanced services, as well as touching on income that may be received outside of the contract.

It will cover some of the basic terminology that may be used in discussions you have with the practice accountants, when discussing year end accounts, and provide you with an understanding of why it is important they have certain pieces of information.

The session will also cover some other topical areas such as cloud accounting, tax, pensions and actions to prevent fraud.

Full Details/to Book – 9th February 2023

Event Details

This 3 hour webinar takes a deeper look into practice finance and assumes prior knowledge on NHS contracts and the funding streams and exposure to practice accounts.

You will be looking at how practices can maximise profits using different tools whilst also gaining a deeper understanding of the balance sheet and what this represents in terms of partner investments, focussing on drawings and working capital.

Full Details/to Book – 2nd March 2023

Event Details

When preparing for a CQC inspection it is often overlooked that a whole team approach is required and that it’s not all down to the Practice or Registered Manager.

CQC will speak to staff around a myriad of issues including their welfare, access for patients, training, safeguarding, risk etc.

This presentation is designed to alleviate any concerns staff may have about their part in the inspection.

Full Details/to Book – 9th November 2022


Event details

The right of an individual’s access to their data is a key right of data protection law.

This course provides a practical step-by-step guide of how to recognise and respond to Subject Access Requests under the General Data Protection Regulation and associated legislation.

Full Details/to Book – 1st November 2022

Event Details

A morning online session to understand the Caldicott Guardian role.

Facilitated by Jill Warn.

Full details/to book – 1st November 2022

Event details

Are you getting enough income for your personally administered items?

A practical 2.5 hour Webinar workshop aimed at Practice Managers, Business Managers and Clinicians involved in managing Personally Administered Items.

Full details/to book – 26th January 2023

Event details

This is a very popular and well-evaluated course delivered by Darius Ferrigno, Primary Care Law.  This seminar is highly interactive and is delivered to delegates with a strong practical bias and a very focused approach.

Full details/to book – 2nd May 2023

Event Details

The course is suitable for all practice staff who are responsible for monitoring and delivering the core contract.  It is also suitable for clinicians who wish to have a greater understanding of the indicators regarding the care they deliver.

We are offer a series of videos for you to watch on-demand that cover the GMS contract and QOF and the option to book a live Q&A session to raise any queries you may wish to discuss.

The series of videos are made available to view by accessing the ticket in your account.  You are also able to book your Q&A session within this section too.  It is most beneficial to watch all the video’s prior to attending the Q&A session.

The Q&A sessions are an opportunity for you to raise and discuss any concerns, gain a better understanding and share ideas.  The videos will remain available to revisit for several months.

The next lunchtime Q&A session will take place on:

  • 6th October 2022 – additional dates will be arranged as required

Please note it is important that you watch the videos before joining the session of your choice.

QOF on Demand – online